Service user contracts

Specialist social care solicitors

Providing a complete range of legal and regulatory services to care providers

Direct contact with a lawyer who provides practical and commercial advice

An in-depth understanding of the key complex issues affecting the sector

Work in partnership with regional care associations

Service user contracts

It is vital for providers to ensure that service user contracts are well-drafted, compliant with consumer law and watertight to protect against non-payment. We regularly review contracts which are out-of-date, un-enforceable or contain illegal terms.

It is vital for providers to ensure that service user contracts are well-drafted, compliant with consumer law and watertight to protect against non-payment.  We regularly review contracts which are out-of-date, un-enforceable or contain illegal terms.

 

  • Free review
    We are happy to offer a free review of your existing contract. We will point out any problem areas and offer a fixed fee to put them right.
  • Fixed fee work
    For a fixed fee, we can amend your existing contract or offer our own contract tailored to you. 

Case Studies

  • Drafted day care, respite and permanent service user contracts for large regional learning disability charity.
  • Drafted client contract for live-in care provider including legally enforceable provisions on non-poaching of staff.
I have always found them to be accessible and quick to respond to any queries. I am very happy to recommend the Social Care team at Royds Withy King to other care home providers.
Ravi Gidar, Director Gold Care Homes

FAQs

We very often find that sellers are not employing staff, particularly bank staff, legally. We will fully review all staff contracts and operational procedures and ensure any issues are dealt with pre-sale.

Very often we find that sellers’ documentation is incomplete or there are areas of non-compliance, for example missing fire risk assessments or equipment service certificates. We can help you identify and remedy these issues before the sale starts, reducing the chances of a buyer asking for a retention or re-negotiating the price.

In certain circumstances, providers must give service users a 14 day cooling off period after they have signed the contract to allow them to change their mind. We can advise on when this might be applicable.


Contact us to find out how our expert team can help.