Dispute Resolution for health and social care providers
Like all businesses, social care services experience difficult problems which call for negotiation or litigation. The difference is that social care businesses have unique aspects that affect the way disputes must be approached. They are heavily regulated, have one-sided contracts with commissioners, and must consider how disputes affect their service users. They also provide a unique service: care. The existence of these complicating factors means that your disputes are best dealt with by lawyers who understand the sector and can help you solve problems in a practical way.
We offer dispute resolution services that are tailored for health and social care providers:
- Fees disputes
We regularly help resolve fees disputes with service users, families, local authorities and CCG’s. We understand how care contracts work and the special considerations that go with them, such the imbalance of power between commissioners and providers and service users’ mental capacity issues.
- Judicial review
We have broad experience of contract negotiations with commissioners as well as High Court judicial review proceedings in relation to care fees.
Providers frequently have to deal with employees, former employees and others making negative comments on social media. We can help get the negative posts removed.
- Business owners and internal disputes
We can help you resolve internal disputes such as shareholder and partnership disputes. We generally seek a negotiated resolution, backed up by litigation where necessary.
- Protecting your business
Unfortunately, there are a myriad of ways in which disputes can threaten a care business. We will support you to solve problems in a practical way so that you can get on with the day to day business of the provision of care. No matter what the problem, we will talk through it with you and try to find a solution.