Internet pharmacies

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Legal advice for internet pharmacies

Distance selling or internet pharmacies cover a range of activities from online prescribing to a delivery service. They are subject to a raft of consumer and pharmaceutical regulation. If you are thinking of setting up or buying an internet pharmacy business, we can help.

We’ll help navigate you through the complexities of selling online

  • Registration and NHS Contracts
    We can talk through your proposed plans with you and offer advice on how to comply with GPhc registration requirements and applying for an NHS contract.
  • Terms and Conditions
    You will need a set of Terms and Conditions of Sale which are compliant with consumer law, pharmaceutical regulation and protect you against non-payment.
  • Website
    We can review your website to ensure that it ticks all the right boxes. These include ensuring it is associated with a registered pharmacy, it contains prescribed information, that it does not infringe the rights of third parties and complies with privacy and data protection laws.


Yes. All pharmacies, including internet pharmacies have to register with the GPhC. The pharmacy and any premises used for any part of your pharmacy services have to meet the required standards.

Examples of pharmacy services which are covered by internet pharmacy regulations include delivery services to patients in their own home or care home, a collection and delivery service, a “click and collect service” and a mail order service.

Yes, the GpHc has issued some guidance for registered pharmacies providing internet pharmacies, which can be found on its website.

Contact us to find out how our expert team can help.