Home Curve – Client Experience & Service Delivery
Read all about it in SPOT
The latest edition of SPOT is now available. Our regular newsletter aims to bring us together by sharing BD opportunities, client wins and sector news.
Top topics this time include digital engagement with clients during lockdown, new pitches and the power of infographics and video. The newsletter can be read here.
Board briefings launched for social care leaders
Our Health & Social Care group has produced the first in a series of Board Briefings to help senior leaders in the sector mitigate future business risk.
Issue one outlines a range of themes, such as negligence claims, indemnity cover and employment tribunal risks, and includes action points.
Leaders can request an online session with us if they want to follow up on any of the areas we’ve covered. See the briefing here: Board Briefing – Looking ahead to mitigate future business risk.
Our latest Trustpilot heroes
Congrats to Jennifer Seavor, Senior Associate in our Personal Injury team, who has received an outstanding 5-star Trustpilot review.
Maxine Ashworth got in touch with the following feedback: “I would like to thank most sincerely Jennifer Seavor and the team for settling my Step Grandad’s Mesothelioma claim. It was a pleasure to have Jennifer act on behalf of myself and my family. She showed true dedication, empathy and sincerity. Jennifer and the team worked above and beyond to successfully conclude our claim.”