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Expert employment advice for your retail business

Your staff are key to the success of your business. Effective recruitment and management of staff will help ensure you have an engaged and high performing retail workforce for the benefit of your customers.

But as any business owner will know, sometimes it is great to get a bit of help, which is where our HR, Employment, Legal, and Protection services are here for you.


care home workers getting help

HR & Employment

Our HR & employment law advice service provides practical and commercial advice to help you navigate tricky legal issues, free up the management time you spend on dealing with them, and minimise the risk of Employment Tribunal claims. You will get the benefit of expert advice from lawyers who are experienced in navigating complex employment law issues and can guide you safely through to a resolution.

Providing a personal and friendly service is at the heart of what we do. No call centres, or passing you from person to person for advice; you will be given a dedicated Relationship Manager and adviser, so you always know who to call and have peace of mind knowing that they know you and understand your business.

By taking advice from a regulated law firm you also have the benefit of legal privilege protection. This means that you have the comfort of knowing that legal advice, or communication with us because of specific claims against you, may not be disclosed in legal proceedings.

Our advice service is supported by Collaborate, a secure online portal to store and share your HR documents within your organisation and with us, and to receive legal updates and seminar notifications. It also includes our Employment Resource Centre, which provides a comprehensive collection of HR documents, contracts, policies and guidance notes to help you stay compliant.

These are the HR & Employment services you get with HELP:


HR and Employment services for Help


• Employment law & HR advice
• Staff contracts & handbook
• Template HR documents
• ‘Stay compliant’ update service
• HR training
• HR consultancy




We are committed to using our expertise and experience to provide you with real added value and to building long-term relationships with a view to becoming your trusted adviser. When you have a difficult legal issue you can rely on us to be there to support you.

This is why our offer to HELP extends beyond employment law and HR advice. You can rely on us to assist you with any commercial issue, from managing your property portfolio to making sure your contracts are watertight. As a law firm with a comprehensive commercial offering, chances are we have just the right knowledge and people – whatever your situation.

We have listened to our clients and can offer the most commonly asked for legal advice services in your HELP package.

Need extra Legal help? Your advice service can also include:


• Business immigration
• Data protection compliance
• Commercial property portfolio advice
• Construction contracts, procurement and risk management
• Construction dispute support
• Health and safety consultancy
• Debt recovery
• Legal updates and seminars
• Commercial contracts
• Supplier contract disputes

*Health & safety consultancy service is provide by Acorn Health & Safety Limited, is a third party company; not a Royds Withy King company.


someone giving help


Even well managed businesses have to deal with difficult staff issues that could lead to an Employment Tribunal claim. With insurance protection*, should your business face a claim, we will fight your corner to get the best possible outcome and you will have peace of mind knowing that you can get the legal help you need without having to worry about the cost of legal fees, settlement payments or Tribunal awards. Unlike some insurers, you will be covered, even if your chance of successfully defending a claim is less than 51% or if you haven’t taken advice on the issue that gave rise to the claim. This ensures you always have the full protection you need.

And it’s not just Employment Tribunal claims that are covered. You have the option to include protection against a broad range of claims against your business and its officers and directors, such as regulatory investigations and prosecutions, health and safety defence, cyber crime, contract disputes and data protection breaches.

This is the Protection you could opt for with HELP:


Protection services for Help


• Employment practices liability insurance
• Company legal liability insurance
• Directors’ and officers’ liability insurance


A wealth of information at your fingertips

Our Employment Resource Centre is an online portal which provides you with access to a wealth of employment law tools to help you deal with a variety of day-to-day HR situations including:

  • recruitment
  • disciplinary and grievance procedures
  • sickness absence
  • flexible working requests
  • protected conversations with staff
  • maternity, paternity and shared parental leave.

What’s available?

  • Contracts and policies – We provide a collection of staff contracts and policies for you to use, covering complex areas such as shared parental leave and staff use of social media.
  • Guidance notes – We have prepared concise and informative guidance notes to help you handle a variety of situations, such as disciplinary processes, sickness absence and changing employees’ terms and conditions.
  • Template letters – Not sure what you need to include in a letter to your employees when dealing with a grievance? How to word an invitation to a performance review meeting? Rest assured we have template letters just a few clicks away.
  • Updates and events – To ensure you keep up to date with ever changing employment law requirements, you will have access to practical updates on the latest legal developments and invites to our seminars and HR Hubs.

Hassle free collaboration

With our Collaborate service, you will have access to a secure and private portal to store your important HR documents in one place, with easy shared access for designated members of your management team.

You will also have the benefit of a shared space in the portal to confidentiality share documents with us for the purposes of obtaining legal advice. This saves time, frees up space in your email inbox and ensures easy access to documents at any time. It also enables the sharing of personal and sensitive employee data in a GDPR compliant way.

Why Royds Withy King

As lawyers ahead of the curve, we pride ourselves on helping our clients tackle the issues they face today and anticipating the opportunities and challenges ahead of them in the months and years to come. We put our clients at the heart of everything we do. It’s not by chance that we have been voted Best Managed firm at the Managing Partners’ Forum Awards and hold a 5 star rating on Trustpilot. It is also why we are recommended lawyers for the Care Association Alliance, which represents 40 regional care associations and their members.

We want you to be totally satisfied with our service, so unlike other providers we don’t tie you in to lengthy contracts. We offer 12 month contracts with review meetings to ensure you are happy. We are confident you will want to stay and guarantee to provide you with an excellent service.

In order to give this guarantee real credibility, if you don’t consider that you have had great service from us our Service Level Guarantee entitles you to unilaterally reduce our fee by up to 10% – no strings attached. All we ask is that if you elect to invoke this guarantee that you do so in a principled and fair manner and within 28 days of our invoice(s) being raised. We also ask that you share with us the ways in which you expect us to improve our service levels.

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