Make a claim for dental negligence

If you live in the Cheltenham area, you may have received dental care from a dentist whose practice has been closed by the Care Quality Commission (CQC). This same dentist has been subject to a separate investigation by the General Dental Council (GDC).

If you have experienced poor dental care, we can help. Here's how:

  • Our team of top-tier, accredited dental negligence solicitors will bring over 30 years' specialist experience to help investigate your claim
  • We can offer no win, no fee funding of your claim
  • We will seek the compensation to help fund any necessary treatment to fix what has gone wrong
  • We will help you recover compensation for any pain and suffering you have experienced
Find out if you're eligible to claim here. Or, contact our specialist team for a free, no-obligation consultation.

How the claims process will work

When we receive your enquiry, our dedicated team of Legal Assistants will listen to your problem and confirm exactly what has gone wrong with your dental care.

Following this, prospects of success will be reviewed and methods of funding discussed, including the possibility of a no win, no fee agreement.

Once funding is in place, your case will be transferred to a different member of our team, who will be responsible for your claim from start to conclusion. They will be available to answer any questions, provide detailed advice, and guide you through the claim process.

Case study

Our specialist dental negligence solicitors recently acted for a 49-year-old man from the Cheltenham area, who received £70,000 for the failure to diagnose and treat aggressive periodontal disease from 1985 until 2012.

The client was a regular attender and during his treatment with the Defendant lost 16 teeth. In August 2012, the client attended an appointment with an implant specialist to consider implant replacement for his lost teeth. During this appointment the client’s periodontal condition was diagnosed and he was referred to a periodontal specialist. The client was advised that he would not have lost his teeth, had his aggressive periodontal disease been diagnosed and treated by the Defendant.


How do you know you’re eligible to make a claim?

Depending on the dental treatment received, we will need to assess how you have been treated to determine the validity of your potential claim.

However, claims can be made for negligence when:

  • periodontal (gum) disease, or tooth decay has been missed over a prolonged period
  • crowns, bridges or implants have been fitted poorly
  • a root canal treatment has gone wrong
  • you have experienced unnecessary pain or suffering due to an unexpected dental injury

If you think you have a claim, you have three years to bring a claim of dental negligence, from the date of negligence or knowledge of it, under the laws concerning ‘limitation’ in England and Wales. These laws state that a Claimant must issue court proceedings within this time period, or else their claim would be statute barred.

Generally, we would advise you to contact us at least 6 months before the limitation period in your case is due to end. However, this can be reviewed on a case by case basis; if you believe that your limitation period may expire soon, we encourage you to contact us as soon as possible.

How much compensation will you receive for dental negligence?

Any compensation you receive will vary depending on what injury you sustain. For example, if you require an extraction of one of your teeth resulting from substandard crown or bridgework,  you will receive more compensation than if you suffer a period of pain as a result of negligence.

Compensation received following a successful claim for dental negligence will be comprised of:

  • an award for pain and suffering – this will compensate you for any pain you have endured, and also things like inconvenience, social effects (such as embarrassment) and any changes in your eating or sleeping habits
  • an award for future treatment costs – for example, if you require an implant and an implant retained crown, or Cognitive Behavioural Therapy as a result of a psychiatric injury sustained due to negligence. We will also take into account the future maintenance costs for any treatment you may require, including future specialist appointments.
  • past loss – this may include past prescription costs, travel or dental treatment. For instance, if you had to repeatedly to travel to a specialist appointment as a result of dental negligence, the cost of this will likely be recoverable.


About our team

We are a leading firm of dental negligence solicitors in England and Wales and widely accredited as experts by the Law Society and other professional bodies. Our established team has many years of experience dealing solely with dental negligence claims. You can therefore expect your dental negligence solicitor to have a wealth of knowledge and experience.

If you are concerned about having received substandard dental care, you need advice and representation from a specialist dental negligence solicitor. It is imperative that your solicitor specialises in dental negligence claims, has a track record of success, and is part of a reputable and supportive team.

You should also seek reassurance that the firm you select has objective recognition of its expertise, from:

  • the Law Society,
  • APIL (the Association of Personal Injury Lawyers); and
  • AvMA (Action against Medical Accidents).

Our dental negligence team ticks all of these boxes, and more.

We are recognised for our expertise in medical negligence claims and dental negligence claims by the Law Society, APIL and AvMA, we have a formidable track record of success, and we are genuine specialists in this field.

Whatever your story, the chances are that we have dealt with something similar and can assist you with our expertise.

What Legal Directories say

There are two main legal directories who compile national information annually and rank solicitors in specialist areas after speaking with clients and other professionals.

We are ranked in the top tier by both Chambers and Legal 500 for Claimant Clinical Negligence, demonstrating our expertise. Several solicitors within the team are also ranked as “Leaders in their Field”.

Chambers and Partners: “With a strong national reputation for high-quality claimant work, both the clinical negligence and personal injury teams have been involved in a number of landmark cases. The teams maintain strong ties with medical professionals and disability charities. The clinical negligence team has a national reputation in claims relating to birth injury and cerebral palsy, fatal inquest hearings, chronic pain claims and dental negligence.”

What our clients say

“I was extremely lucky to work with Sophie Angwin. I had a complicated case, but throughout I had confidence in the way that Sophie dealt with my claim, she explained the medical law and the process very clearly, gave excellent advice, always contacted me when she said she would, and was extremely knowledgeable, kind and trust worthy.” Ms G (Dental Negligence Client)

“I would like to take this opportunity to thank the Dental Negligence Team for everything they have done for me. The team have been an absolute delight to deal with by keeping me regularly updated and taking the time to explain matters in depth.” Jason Dix (Dental Negligence Client)

“I found Samantha Swaby to be very knowledgeable in the field of dental law. She was able to break down complicated legal and dental issues to the process and understand procedures. I was shown I was kept fully infirmed at all ties which was extremely reassuring.” Sarah (Dental Negligence Client)

“I would like to thank you for your work where you showed a great deal of knowledge of the law and its complexities in my case in my case. The team’s professional approach at all times was, in my opinion, exceptional.” Mary Lindsey (Dental Negligence Client)

Contact us Contact our specialist dental negligence team to find out more about making a claim for compensation