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“Factual accuracy by Twitter”: CQC implements a word limit and pre-emptive phone calls to managers to discourage challenges to inspection reports

Posted by , Partner

CQC is imposing a new 325 character limit on factual corrections to draft inspection reports. This means that for every point you wish to contest, you will have to explain your correction in approximately 50 words. To illustrate the new brevity required, in this article, the fiftieth word would be here.

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Who’s fooling who? Why you need to be sure whoever signs your terms and conditions is authorised to do so.

Posted by , Associate

Social care lpa hands

You have a new, self-funding resident, lacking in capacity to enter into any residential or service contract – who do you ask to enter into the contract on their behalf? Who is actually legally able to sign on their behalf? Please read on to see what you need to clarify to reduce your risk of a dispute over who is liable to meet a self-funding service users fees.

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The CMA issues court proceedings against national care home provider

Posted by , Solicitor

The Competition and Markets Authority (CMA) has issued court proceedings against Care UK for their failure to agree to refund their residents for a “compulsory upfront ‘administration’ fee”.

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CQC considers regulation of dental practices in the well-led domain.

Posted by , Partner

Dental practice

While the workings of the Care Quality Commission (CQC) can seem like a mystery to many dental professionals, understanding how CQC works will help your service shine during its inspection.

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CQC’s new guidance on the factual accuracy process for draft inspection reports: a chance to have your say.

Posted by , Solicitor

Did you take part in CQC’s previous consultations regarding their factual accuracy guidance? Have CQC solved the problems you identified with the existing process for challenging draft inspection reports? Read on to hear our thoughts and find out how to share your views.

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Care homes – have you paid your data protection fee?

Posted by , Solicitor

care home size

The Information Commissioner’s Office (ICO) has begun formal enforcement action against care homes that have failed to pay the data protection fee (the Fee).

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Key employment law issues for pharmacies

Posted by , Partner

Pharmacy

2018 has brought a few changes in employment law which are directly relevant to pharmacy owners. More changes are still to come, with post-Brexit immigration system – which is expected to be unveiled this month – likely to affect workforce in the pharmacy and broader healthcare sector. Our Health & Social Care team brings you a roundup of the changes and steps you can take now to mitigate risks.

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National care home group facing legal action from the CMA

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The CMA have contacted Care UK and stated that they must refund residents who were charged an upfront reported “admin” fee to avoid facing legal action.

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EU Settlement Scheme pilot for staff working in the social care sector and higher education

Posted by , Partner

Passport eu settlement

EU citizens working in social care, health and the education sectors are being given the opportunity to confirm their lawful status in the UK ahead of Brexit which is less than four months away.

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Our top tips for Care Operators embarking on a property development project

Posted by , Associate

Property development social health care

Here we give our top tips for Care Operators embarking on a property development project

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Brexit immigration policy: Will it exacerbate the care sector workforce crisis?

Posted by , Partner

social care royds withy king

The Migration Advisory Committee’s (MAC) latest report makes a number of alarming recommendations for EU migration after Brexit, and if adopted by the Government will exacerbate the care sector workforce crisis.

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CQC’s response to the CMA guidance on service user contracts

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The Competitions and Markets Authority (CMA) published a report on the care home market in November 2017. Its report highlighted concerns about service user contracts breaching consumer law and recommended wholesale changes to admissions processes, complaints handling and service user contracts.

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