Posted by Sheridan Hendzel, Solicitor
Negative reviews online can cause serious damage to your reputation as a business – but how do you stop it spreading like wildfire?
With our world becoming evermore immersed in a digital platform, businesses are forced to adopt an online presence in order to compete. With the increase in choice for consumers, companies must do more to market themselves to ensure their service offering stands out from the crowd. However, in some circumstances, businesses can promise too much, leading to consumers feeling misled.